[Resolved]  Eureka Forbes — Installation services after 48 hours

Address:712708
Website:Kolkata

After 48 hours passed away still no action taken by you nor a phone call from your representative.
Respected sir, madam
I do hereby inform you that i booked a aquaguard enhance ro 7 ltr purifier on dated 11/11/2016 from great eastern shop in salkia invoice no. 15/sa/1617/12632 payment by atm debit card.

Complete address is village=garalgacha, district=hooghly
Police station=chanditala, near surobala vidyamondir
Post offfice garalgacha
District hooghly,
Garalgacha radhaballav pad
West bengal
Pin 712708
Phone [protected]/[protected].
Now please send a representative for install the machine.
Thanking you s
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Dec 21, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2016
Eureka Forbes Customer Care's response
Hi Soumya

I understand your disappointment. I have shared your details with my team at West Bengal. They shall connect with you soon to install your product.

Regards,
Priya
Verified Support
Jan 24, 2017
Eureka Forbes Customer Care's response
Dear Soumya

As per the feedback, I understand that your issue has been resolved. Do let me know in case you need any other assistance.

Regards,
Priya
Complaint comments 

Comments

We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.

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