[Resolved] Eureka Forbes — misbehavior of service incharge for eureka forbes mr. sadanand pandey | |||
Madam/dear sir, I have purchased aquasure crystal plus uv+ water purifier on 13th october 2017 & also placed request for installation on same day. The executive of eureka forbs have assured me for installation within 2 days but installation was not done, i have frequently called to customer service, they have provided me the mobile no. Of mr. Sadanand pande (Service incharge for aurangabad maharashtra) i have called him but mr. Pande wasn't responded me properly, he told we couldn't do anything, you have purchased machine from paytm then you should lodge complaints to paytm he also told me that if we made installation we are not liable for any warranty or guarantee. Mr. Pande is very rude & not liable work in prestigious institute like eureka forbs. I will make complaint against him in consumer forum. If your service isn't good in initial stage then how can you provide best service in future. It is requested to you & your competent authorities to make suitable action against mr. Sadanand pande, his mobile no is [protected]. My installation request no is. [protected] & machine serial no. Is [protected]. Regards, Sandeep imde, Mo. [protected] Was this information helpful? | |||
Nov 21, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 Eureka Forbes Customer Care's response Dear Sandeep, I've shared your concern with my team in Aurangabad. Be assured they'll get in touch with you at the earliest to complete the installation of your product. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I've informed my service team in Aurangabad about this. Be assured they'll connect with you at the earliest to check the issue in your product and fix the same accordingly.
Regards,
Anita