[Resolved]  Eureka Forbes — no invoice even after 1 month of purchase of product

Address:Pondicherry, Puducherry, 605003

Eureka forbes team,

Bought euro clean iclean product on[protected] in pondicherry from your sales person devadoss. E (Code# 9094907, mobile # [protected]) with a promise from him that invoice will be provided within 3 days (Including weekends). But even after continuous phone calls and multiple follows, he is yet to give me invoice. He continuous with his false commitments and not a man of his words.

Highly disappointed with your sales persons irresponsible behavior and attitude to customers

Very difficult for me to recommend eureka forbes product to my friends network.

Customer id ;- [protected]
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Nov 4, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2018
Eureka Forbes Customer Care's response
Dear Krishna,

I have shared your details with my team in Pondicherry. They will soon get in touch with you. Request your patience.

Regards,
Anita
Verified Support
Oct 03, 2018
Eureka Forbes Customer Care's response
Dear Krishna,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
Oct 04, 2018
Updated by mkrish16
Hi Anitha,

Thanks a lot for acting on this . I received the invoice but with a wrong name. My Name is KRISHNAKUMAR.M, received invoice with name as KRISHNAKUMAR. K . Mismatch with initial .

Can you please help to send me an invoice with correct name. I have already sent an email to Madhavi about this.

Thanks,
Krishnakumar.M
Complaint comments 

Comments

After registering the complaint online and complaint no. registered the service call has not Been addressed yet after commitment from company of 24 to 48 hrs timeline
Eureka Forbes Customer Care's response, Oct 5, 2018
Verified Support
Dear Pralok,

Kindly send in your customer ID & registered contact number here. I'll have my team connect with you regarding this, at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 9, 2018
Verified Support
Dear Pralok,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 12, 2018
Verified Support
Dear Pralok,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya

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