Eureka Forbes — No updates on refund status! | |||
Dear Eurekaforbes, This is my Customer id - [protected] This is to bring to your notice that i have cancelled & initiated for a Refund ; below mentioned is the respective reference tickets: 94653524 : ( Dr. AquaGuard Geneus ) 94654796 : ( aeroguard 200 ) 94654804 : ( Car purifier ) Having said that, i have called the customer care many times for the status...but they just say there backend team would call me..till now no one has called me..more over your representative ESHWARAMMA N ( [protected] ) - The number is invalid as its mentioned in the consignee copy from DHL . There is one more representative do not remember his name but his phone no. is [protected] ; they had come home at the time of selling product ...moreover he doesn't have any customer centric etiquette at all being irresponsible and not responding to phone calls ; after he couldn't keep his promise to get it installed at the said time due to which i have cancelled all the products..now i do not know who is going to help me with the refund..hence seeking your assistance. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Its 7th of February today and yet have not heard anything from anyone..against the refund..Having said that I will be forced to throw a 100 times the amount paid as penalty in the customer court. and lodge a Criminal / Cheating case in the HSR Layout police station, Bengaluru ; I have paid the amount, unhappy with your sales, service & now I need my money back.
These are the names of the irresponsible in your organization:
Dinesh ( 91 [protected] )
Subramani ( 91 [protected] )
Eshwari ( 91 [protected] )
Should I not get my money back soon...Eureka Forbes may have to face the heat with high Penalties & Punishment.
These are the names of the irresponsible in your organization:
Dinesh ( 91 [protected] )
Subramani ( 91 [protected] )
Eshwari ( 91 [protected] )
Should I not get my money back soon...Eureka Forbes may have to face the heat with high Penalties & Punishment.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team.