[Resolved]  Eureka Forbes — Payment deduction without confirmation in favor eureka forbes through ecs

Address:New Delhi, Delhi, 110041

Dear sir/ madam,
I would like to inform you that through ecs my bank ac have deducted rs. 1250/- without my confirmation and i have not pruchased any kind of product from your company.
Transction details as -
Hdfc banck a/c no. - [protected]
Name - dilip kumar (Mob. [protected])
Dated 18-nov-2016
Reference no.[protected]
Narration - ecs d-tp eureka forbes[protected].
Please refund my amount..
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Jan 7, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2016
Eureka Forbes Customer Care's response
Hi Dilip,

This shouldn't have happened. I have shared the issue that you faced with my team at New Delhi. They shall get in touch with you soon to address your concern.

Regards,
Priya
Verified Support
Nov 22, 2016
Eureka Forbes Customer Care's response
Hi Dilip,

Please share with me the details of your bank statement.

Regards,
Priya
Verified Support
Nov 25, 2016
Eureka Forbes Customer Care's response
Hi Dilip,

I am still awaiting for your bank statement details. Request you to share the same as it will help us to look into your matter quickly.

Regards,
Priya
Verified Support
Dec 01, 2016
Eureka Forbes Customer Care's response
Hi Dilip,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya
Complaint comments 

Comments

Dear Dilip,

We understand that our official has contacted you via phone and e-mail and informed you the reason for the referred transaction. You may write back to the e-mail for further clarifications.

-Natasha
HDFC Bank Customer Assistance
We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.

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