[Resolved] Eureka Forbes — Reviva ro+uv+tds controller | |||||
Sir, i have purchased reviva water purifier from snapdeal. i have recieved delivery on 13 th oct, 2016. i have send sms for fresh installment of the product with request no.[protected]. Even a technician visited but he was denying to install the reviva because he told he don't provide service for reviva but if i want service from him, i have to him 350/ as chrges for it. when i told him to let me confirm from the customer care, he threaten me to not provide any sevice in future also if i don't pay. i again complaint in customer care for lots of time yet idont get any service for installation. i have all the call records and complaint no. [protected] [protected] even i have called on differnt no. given in th manual. but all in vain. this is my last request after this i will aproach to cosumer forum. thanking you. Was this information helpful? | |||||
Dec 4, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Eureka Forbes Customer Care's response Hi, I am concerned to hear this and have escalated your issue to my service team at Thane. Be assured they'll address the same at the earliest.Regards, Seema Verified Support Feb 07, 2017 Eureka Forbes Customer Care's response Hi, I understand that your concern has been addressed. Do let me know for any further assistance. Regards, Seema | |||||
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