[Resolved] Eureka Forbes — service issues cheaters they have sold me second quality products | |||
I irfan khan had purcahsed a eureka forbes aquaguard purifer last 10 days inhave been calling their hotline number for a technician to visit as the wayer leaking from the machine and considerable amount of water has been wasted due to this ibkeep get messages like the one below. Dear friend. Your service request no. Is [protected]. Our technician will pay you a visit within the next 2 working days to attend to your request. Now when i call ask for an answer their cuatomer support gives me other number keeps me on hold for 20mins and the call diaconnects and no response this is my second bad experience with thia cheater company last time 5 years back they did the same thing products under warranty are just not taken care of its high tome these cheaters are thought a lesson i will lodge a formal complaint after this of cheating with our local police station one of the worst companies to be operating out of india cheaters eureka have some shame Was this information helpful? | |||
Jun 23, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 14, 2019 Eureka Forbes Customer Care's response Dear Irfan, Your request has been escalated to my service team in Wadala. They will get in touch with you at the earliest for further assistance. Request your patience. Regards, Anita Verified Support May 16, 2019 Eureka Forbes Customer Care's response Dear Irfan, I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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