[Resolved] Eureka Forbes — the tap of aquaguard magna not working | |||
Dear sir My customer code is [protected] The water filters tap handle is not functioning since 28th october 2018. I am unable to draw drinking water from the aquaguard as the handle of the tap has become loose and is not functioning. The aquaguard model is magnum hd+ro+uv. Purchased on[protected]. This is under amc vide contract receipt no.[protected] dt. 18.08.2018. Request you to send the engineer immediately along with necessary spare parts. I also request the engineer to call me on my mobile before he comes. He should also carry and display his identity card when he comes. Thanks & regards Arvind t n Was this information helpful? | |||
Dec 5, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Eureka Forbes Customer Care's response Dear Arvind, I've raised your request with my team in Bengaluru. They will surely connect with you at the earliest to service your unit. Request your patience meanwhile. Regards, Anita Verified Support Oct 30, 2018 Eureka Forbes Customer Care's response Dear Arvind, As per the recent conversation you had with my representative, I understand that your concern has been resolved. Do get back to me if you need any assistance in future. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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2) Putting the onus on another person.
3) No one picks the phone after repeated requests.
4) NO NOIDA LANDLINE HELPLINE NUMBER.😕
* It is sad that I can’t get clean drinking water. Disappointed.
Dr Nina.
Please share your registered contact number/customer ID here. I'll have my team connect with you at the earliest for further assistance.
Regards,
Piyush
I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.
Regards,
Piyush
As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.
Regards,
Piyush