[Resolved] Eureka Forbes — unserviceable of water purifier

Jitendra Martha

from Powai, Maharashtra

Address:

BADAPOKHARIA, NILAGIRIPATNA, 752019

I had bought a water purifier on 13 Mar 19. But till date there is no service after complaint. Now this water purifier is unserviceable before 2 months. I lodge a complain but after many attempt they take complain on 24 Feb 20 but there is noone to come for repair. Daily Customer tell that representive will come and repair but there is noone for service till date. I want to know that how many days to take for repair.

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Apr 18, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Mar 10, 2020

Updated by Jitendra Martha [protected]@gmail.com

Verified Support

Mar 12, 2020

Eureka Forbes Customer Care's response Dear Jitendra

I truly understand your disappointment due to the experience you've had. Let us assure you that we will definitely have someone from my team to fix this for you. Kindly share your registered contact number or customer ID here as it will enable us to connect with you.

Regards,
Anita

Verified Support

Mar 13, 2020

Eureka Forbes Customer Care's response Dear Jitendra

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Mar 18, 2020

Eureka Forbes Customer Care's response Dear Jitendra

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita