[Resolved] Eureka Forbes — Vacuum cleaner make trendy tornado

abigails

from Mumbai, Maharashtra

Address:

400064

I had purchased a vacuum cleaner from croma stores make eureka forbes vacuum cleaner trendt tornado on the 27th of march 2016 with a two year extended warrantty.

I have complained so many times but of no use. The vac cleaner does not work for even 15 secs and then goes off no service technician ia able to repair it and the company is not replyingto the complaints

The invoice no of croma stores is slf[protected] dated 27th march 2016 at 9.13 pm and was paid by my credit card.

Please let us know what we should do to get it working or repalce with a new one

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Jun 12, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

Eureka Forbes Customer Care's response Dear Customer,

Please share your contact details/customer ID and my team will contact you soon to service your product.

Regards,
Anita

Verified Support

May 09, 2017

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita

Verified Support

May 12, 2017

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita