[Resolved] Eureka Forbes — Vacuum Cleaner Motors Problem | |||
I have purchased Vacuum Cleaner in Apr'2014 after that in Aug'2014 Vacuum cleaner not working I have made complaint on 11.09.2014 vied no. [protected] after 15 days came one person he told motor damaged to be replace. He told presently stock is not there I request put to head office after that I will fit the motor I have made complaint nearly 1 month no body response it Your service is very bad. Do solve my problem immediately or your take back your product and pay my money. Mail:[protected]@yahoo.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Please note my complaint too.My complaint is very similar to previous customer's complaint that I had requested to service my vaccum cleaner.My service request no is [protected].
I had registered a request for machine not working and giving a loud sound and heavy smoke.The technican came and checked and gave me the feedback that motor needs to be replaced.I will get in touch with headoffice to replace the same.When I called the person he told stock not available in the office or at other headoffice at different locations.
Please take a note of this and how am I supposed to get my motor and make my machine running back.
Please reply at taksali.[protected]@gmail.com.
Mob:+[protected]
I had purchased the machine in 2005 and was very happy with its service unless last
Month when it started to give problems.
I had registered a request for machine not working and giving a loud sound and heavy smoke.The technican came and checked and gave me the feedback that motor needs to be replaced.I will get in touch with headoffice to replace the same.When I called the person he told stock not available in the office or at other headoffice at different locations.
Please take a note of this and how am I supposed to get my motor and make my machine running back.
Please reply at taksali.[protected]@gmail.com.
Mob:+[protected]
I had purchased the machine in 2005 and was very happy with its service unless last
Month when it started to give problems.
Eureka Forbes Customer Care's response, Jun 29, 2018
Verified Support
Dear Brijesh,
I've responded to your concern via Facebook & shall take it forward from there.
Regards,
Priya
I've responded to your concern via Facebook & shall take it forward from there.
Regards,
Priya
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team