[Resolved]  Eureka Forbes — want replace my machine

Address:Thane, Maharashtra

Dear Sir, I have purchased uv elite(eureka forbes) model purifier from vijay sales thane vasai east.But at the time of purchase executive told there will be AMC for this model every year but after one year service center engineer told there have no AMC for this model.When ever complain for the service it took approx one month.Now i have complain for service 11 of Sept 2014 Engineer came charged me RS 1000 and do some thing in my puifier after he left my machine dead.Now i have call so many time to vasai east service center thane, but there have no response now they din not picking up my call.Now i request you to please change my machine.My contact no is[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear skmsbmnm, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
My contact no is [protected]

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