[Resolved] Eureka Forbes — water filter not refilling | |||
our AQUAGUARD RO (silver) has stopped refilling since yesterday early morning.we spoke to local eureka forbes personnel who asked us to send sms REQ to a number.we received confirmation of complaint registration as well. It also seems that our change of address in january( from secunderabad to vizag) has'nt been upgraded in your records.i then called your toll free number and they quoted our present address correctly (although they denied the knowledge of change in address initially).the customer care person ensured 24hrs service but we are yet to find help.since its a matter of drinking water should'nt it be resolved ASAP?and yes the product was reinstalled by your firm personnel. Extremely disappointing behaviour.Not at all expected from your firm. our present address is 44-25-1/8; Ratnadeep residency-s3; Railway new colony;visakhapatnam-530016 AP Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team