[Resolved]  Eureka Forbes — Water not filtering from bottom kit

Address:533001
Website:www.eurekaforbes.com

I purchased Eureka Forbes Aquasure Xtra
waterfilter from SPENCERS, Kakinada-533003. This is in the warranty period.
Water not filtering.

I had cleaned the water filter instruction given in the booklet by you. Top, Center Kit (segment) water coming from segment also. but not filter from bottom kit.

Water not filtering from segment bottom kit (last filtering unit).

I had given compliant to Customer Care on[protected], said about my water filter details clearly with my Phone No. ([protected]) and Email (k.balaji.[protected]@gmail.com) also.

I have not yet received any mail to me. But, One person came and see the water filter and he said I am related to Aquasure - RO and I take a photo and i will sent another person to do repair. But anybody not yet come. What is this ? Is it your Customer Care Service ? You should not respond for low cost water filters

Please send person immediately

K. BALAJI REDDY
D.NO.18-12-31,
RANGAYYA NAIDU STREET,
RAGAM PETA,
NEAR RAMATULASI RICE MILL,
KAKINADA-533001
E.G.DIST. AP.

Phone No. [protected]
Ulternate Phone No.[protected]

Email. : k.balaji.[protected]@gmail.com
+1 photos
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Mar 2, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
Eureka Forbes Customer Care's response
Dear Balaji, I have made a note of your concern and have forwarded your issue to my team at Andhra Pradesh. They will get in touch with you soon.

Regards,
Priya
Verified Support
Jan 27, 2017
Eureka Forbes Customer Care's response
Dear Balaji,

I understand that my team got in touch with you and addressed your concern. Do let me know for any further assistance.

Regards,
Priya
Complaint comments 

Comments

I have purchased water purifier 1 month ago but now water flow issue
Eureka Forbes Customer Care's response, Jan 25, 2017
Verified Support
Dear Nivendru,

I understand I have responded to your issue here http://bit.ly/2j4xxf0 and we shall take it forward from there.

Regards,
Priya

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