[Resolved]  Eureka Forbes — water not purified as waste water going more as 60 liter

Address:Nagpur, Maharashtra

Do not purchase eureka aquagard purified water.
Because i have purchased 5month before so they do not work properly after 3month then this machine cartage or filter has been blocked.
We have two member only and daily we have used 10 liter water approx. So this machine cartage block.
Services is very bad.
Quality also very bad.
After service engineer verification they told replace cartage as cost is 4000rs will be required.
I have used this machine only 4month.
That say no any garantity of cartage or filter.

In india this think happen because quality of product very bad.
Compliant number [protected].
My name [protected]@gmail.com.
Mobile number [protected].
Very bad services by aquagard and product also very bad quality.
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Jun 20, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 20, 2018
Eureka Forbes Customer Care's response
Dear Kalyani,

This is concerning to read. Be assured, I've shared your issue on priority with my team in Nagpur. They'll definitely get in touch with you as soon as possible for further assistance. Request your patience meanwhile.

Regards,
Shiraz
Complaint comments 

Comments

I have opted for annual Amc of eureka Forbes under which they cover any kind of fault if occurs but despite of complaining several times no technicians gives single visit despite they closes the call and my aquaguard is not giving me water.
Eureka Forbes Customer Care's response, May 22, 2018
Verified Support
Dear Customer,

Please share your registered contact number/customer ID here. I'll have my service team connect with you at the earliest to check the issue in your product and fix the same accordingly.

Regards,
Anita

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