Eureka Forbes — Water Purifier AMC Fraud

Address:Shimoga, Karnataka

Hello, On 24th April'15 I was paid Rs. 4350/- towards AMC renewal for my iNova Water purifier to one of the service representatives sent my Shimoga city Authorized service centre (Ph:[protected]. He gave me an pink coloured slip in return as acknowledgement. After that he never attended for service till now by himself. last week[protected] I called the Eureka Forbes Shimoga office (Ph:[protected] and requested for a service. they sent an service person he checked the acknowledgement copy given by last guy for AMC renewal and said it's not valid. I was Shocked! he left the house without providing the service by redirecting it to his manager. I tried to contact his manager but he's not responding properly. So I decided to write here once before lodging a complaint against Eureka Forbes in Police station. My contact details : [protected]
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Eureka Forbes customer support has been notified about the posted complaint.
Jul 21, 2015
Updated by Harsha Hr
My apologize, I have written the wrong date of the AMC renewal. It must be 24th April 2014 instead of 2015.
Complaint comments 

Comments

Hi Harsha,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team.
Hi Harsha,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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