[Resolved]  Eureka Forbes — water purifier sensa

Address:Chennai, Tamil Nadu

Complaint ref: [protected]
Amc contract receipt no.[protected] dt 08th sept 2018 (Copy attached)

In spite of having amc, complaint not being attended since last 9 days (Complaint made on 1.10.2018, 04.10.2018, 05.10.2018). Repeated requests have been made from undersigned to the customer care but to no avail.

Forced to drink dirty water.

Pathetic service by eureka forbes.

Kindly resolve
Pk arora

P. S. Amc was done at jabalpur (Mp) and subsequently address was changed to chennai which was intimated to customer care.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 13, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
Eureka Forbes Customer Care's response
Dear Mr. Arora,

I've raised your request with my team in Chennai. They will surely connect with you at the earliest to service your unit. Request your patience meanwhile.

Regards,
Priya
Verified Support
Oct 12, 2018
Eureka Forbes Customer Care's response
Dear Mr. Arora,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya
Complaint comments 

Comments

One o[censored]r client has been talking very rudely with me and she does not have the proper way how to talk to a child She is abusing and talking very rudely i kindly suggest u to be take care of them amd i have full details of that one o[censored]r client i[censored] want u can contact me at my gmail account at - [protected]@gmail.com
Eureka Forbes Customer Care's response, Oct 13, 2018
Verified Support
Dear Praful,

I'd like to take a detailed feedback about your experience. Please send in your customer ID and registered contact number here, for it will help me connect with you.

Regards,
Anita

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7759
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information