[Resolved] Eureka Forbes — water purifier service-pump replacement | |||
My water purifiers pump makes a huge noise and when i complained the techinician said the pump need to be replace and it cost about rs.4.5k. When i said ok for it, he came with a pump which was in a loose pack and certainly it was not a new one. It did not comply to any of the packaging regulations and he said it was a brand new and the pumps are always received in unpacked condition. This is shocking and i told him to bring a sealed pack. He gave an arrogant look and left the place. It speaks very poor of the company and it is a very unfair practice by ef to cheat customers like this. I hope some one responsible in the company will take stock of the situation and resolve. Was this information helpful? | |||
Nov 17, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 14, 2018 Eureka Forbes Customer Care's response Dear Krishna, I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest. Regards, Anita Verified Support Oct 15, 2018 Eureka Forbes Customer Care's response Dear Krishna, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Anita Verified Support Oct 17, 2018 Eureka Forbes Customer Care's response Dear Krishna, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Kindly share your registered contact number/customer ID here. My team will connect with you as soon as possible to service your product.
Regards,
Priya
I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.
Regards,
Priya
As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.
Regards,
Priya