Eureka Forbes — Water purifier stopped working, no reply from Eureka Forbes(even from CEO)

Address:

Greater Noida

I had purchased Aquaguard Superb RO+UV+UF+TDS Regulator Water Purifier from CROMA Store Greater Noida on 22/09/2018. In 2019, I renewed my maintenance contract recently on 05-Sep-2021. On the same day, the maintenance engineer replaced the filters. But after a few days, the red light started blinking, I registered the complaint but my problem is still not resolved.

Now RO has completely stopped working. I have registered my complaint at all levels, but no one is acknowledging and responding to email, Also not responding to calls.

I want my money back, as they are incapable of providing any kind of service. I don't not want to waste my valuable time in followup of complaint.

Regards

Vikas