[Resolved]  Eurekaforbes — Vacuum cleaner

Address:	Chennai, Tamil Nadu, 600026
Website:	eurekaforbes

My vacuum cleaner (Old type) was repaired based on my complaint on 28/02/2017 and i paid rs2100/ for the repair. The complaint was some short circuit and your person (Mr. Pravin) informed the coil was burnt and it has been set right.
The next day when i operated, it did not work; but the problem was different eventhough the machine was on (Green light)
I called mr. Pravin many number of times over his mobile and through the customer care;but no response till i was forced to tell "i will lodge police complaint". On 26th april, my vacuum cleaner was taken by one ilayaraja sent by pravin.
Since then i have been pressing pravin — but he has been telling that spare parts are not available since it is old type;
But on 30th may when i called, he said it cannot be repaired and will return it.
I asked him to give me anew one on exchange for which he said "it is not possible"
My request is:
1) new machine on exchange
2) rs2100/ paid is to be refunded or to be adjusted in exchange price.
I am eligible for addititional compensation for the mental agony for the past 3and half months which i will claim if my requestis not conceeded.
Expecting early reply
Regards.