Excitel — 5368977/connection not working

Address:

Vasundhara sector 3

, i have raised ticket in customer care 10 times and every time ticket closed without resolution and today i decided to terminate the connection because poor service, your services is very poor and there is no accountability.
Request no 5368977|5233519.
I have still not received 2000 security amount which I given as refundable amount at time of connection.