Excitel — Broadband network issue

Address:	Plot No 48, Second Floor, Okhla Industrial Estates, Okhla Phase III, New Delhi, Delhi 110020
Website:	Plot No 48, Second Floor, Okhla Industrial Estates, Okhla Phase III, New Delhi, Delhi 110020

I have a broadband connection from Excitel broadband with 200 Mbps speed 2 month before. From 26 Dec i face network problem first time and till now i have called more than 13 times for network down problem that cause loss of thousand rupees for me. Every time when I called on customer care they called 'We ARE SORRY for INCONVENIENCE we are working on IT and this WILL NOT HAPPEN AGAIN'. I drop a mail to [protected]@excitel.com for full information of my booked ticket for network problem they said THIS IS CONFIDENTIAL WE CAN NOT PROVIDE THOSE INFORMATION TO YOU.
I need file a complaint in consumer court for my loss.