Excitel Broadband — no internet

Website:

Www.excitel.com

Maine 19 april 2019 ko excitel ka 643 ₹ ka unlimited internet ka recharge karaya tha. Jiski validity 30 din ki hoti hai. Tabi se mera internet nahi chal raha hai. Beech me ek baar complaint karne par kuch hours ke liye net chal gaya tha. Par aaj lagbhag 5 din se mera internet ka connection kaam nahi kar raha hai. Maine excitel broadband ko kai baar complaint bhi ki or maine unke local area service partner ko bi complaint ki. Customer care se hamesha mujhe vishvaas dilaya jaata hai ki aapki problem ka jaldi hi solution kiya jaayega par abhi tak mera internet ka connection start nahi hua hai. Na hi company meri recharge amount mujhe waapis karti hai. Please help me asap.