Excitel Broadband — No resolution provided every after multiple complaints

Address:	New Delhi, Delhi, 110057
Website:	www.excitel.com

I have been using excitel broadband internet for a long time, from the past one month there has been lot of connectivity problems. Everyday internet stops working and i have to call customer care everyday, even after explaining them multiple times they are not able to solve the problem, all they say is "your complaint has been forwarded to senior officials and you wont encounter it again." but guess what? Next day same problem. Excitel should take care of it although there is no way to contact the senior officials. Please take this into consideration.

My user id is : vivekjamwal363