Excitel — Broadband not working and no response from customer service

I have been trying to reach the customer service for the past three days regarding broadband service not working. I was told yesterday by a local partner that my connection has been discontinued. I have never defaulted in bills and was never given notification from the provider. I have been trying to reach the company but both the numbers on the website (https://www.excitel.com/contact-us/) are wrong - one is not in service and the other toll free one connects to some medical service like in the US since the prompt is to dial 911. They are not responding to emails or the tickets raised on the portal.
Local partner is also not responding. I don't know how else to contact them and get this resolved.