Excitel Broadband Pvt. Ltd. — connectivity and speed issue

Address:New Delhi, Delhi, 110059
Website:www.excitel.com

I am excitel consumer from last few months but i am facing connectivity issue every time some time they took 4 hr. Now they are saying it will be fix in 24 hr i do'not understand at the service they need 4-24 hrs to fix the issue but at the time of payment they stop services immediately. As they have not to pay any penalty if they are not providing good service. If internet is not working then they feel it will fix in 24 hrs as their comfort zone. No one worried about the consumer issues and our government is not taking hard action against such operators so they are very careless towards their services.
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Hi This is Praveen. I want to complaint on Excitel Broadband. There is a lot signal issues on this broadband services. Internet Speed is very low. Iam taken 50Mbps Speed but they provided only less than 5 Mbps speed. This is so ridiculous. I'm complaint on this so many times but not resolved. Please take serious action on this

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