| Address: | Rajendra Park Gurgaon | | Website: | www.excitel.com |
Dear Sir,
I Got an Excitel Broadband Internet connection activated on 16 May-22 only on paper. I paid ₹4400 for 4 months validity plan (Prepaid on dated ). Physically ground team came on 18 may-22 after so many follow-up to actually make connection Live. They installed wire, router and other required things to make internet working. Later the company extent 2 days validity in plan.
Now it almost more than 1 month has been gone. There is issue on daily basis for no internet connectivity. I asked excitel Customer care to disconnect the connection and refund my amount but they are saying we don’t have refund policy. You can check the complaint history of my account.
Now, I am not getting internet service for which I paid. Also I am not getting my money back.
Excitel is Fraud Company as I am felling now. Please take needful action.
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