| Address: | New Delhi, Delhi, 110096 | | Website: | www.excitel.com |
Extremely pathetic service:
I've subscribed to 20MBPS, however I do not get this much speed. It's always very less than that. While playing video, It keeps on buffering. I've complained them many times for this issue. Everytime they say that technician will repair the issue next day but nothing resolved as no one calls or visit. When I call them, they check the history and do nothing except making promise for next day.
The issue is observed since 20th of October and tried calling on their CC number[protected] but was unable to get anyone and then I called their dealer in the area but no one attended the call. Finally, I could connect to them on 27th and logged a complaint about the issue. Since then they are giving me next day time everyday I call them.
I want my money back or the reimbursement for the days, the service was not proper. This was really frustrating and disappointing.
Pl look into this and resolve asap.
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