[Resolved] Excitel Broadband Pvt. Ltd. — not providing internet not refunding
Na, Delhi, India
JJeevan09 on Aug 23, 2019
I have been suffering from their pathetic service from long time now.. I have made an advance payment for three months, the internet is not working from last 2 weeks, they have now terminated the internet connection in my area but they are not giving back my balance amount, as i was assured earlier that i would get my balance amount. Every time i call to their customer care they say my complaint will get resolved on high priority but nothing happens, just false assurance. Now neither they are providing internet connection nor they are refunding my balance amount, they are fooling the customer.. I want my refund. I kindly request you to take necessary action..
Excitel customer support:
Complaint marked as Resolved 2019-08-29 20:41:50
Got the refund.
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