Excitel Broadband — Security money refund

Excitel Broadband — Security money refund

S Saunitra from Noida, Uttar Pradesh Jul 28, 2023 Jul 29, 2023 This thread was updated on Jul 29, 2023

The company at the time of buying the service said that the 2000 rs taken as the security will be refunded after 30 days of service discontinuation and return of the wifi router. on 22nd May when I got the service discontinued they said that the security deposit will be refunded after 60 days and it is mentioned on the website. Again after 60 days they are still not refunding the security deposit and the keep on on hold for 1 hour and do not respond to my calls and say that the ticket is raised and you will get your money soon. Was this information helpful? No (0) Yes (0)
Excitel customer support has been notified about the posted complaint.
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Comments

dotindia

from New Delhi, Delhi

Jul 29, 2023

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code