Excitel Broadband — speed issues

Address:122007

Excitel broadband is one of the worst internet service providers. Internet isn't working from last 2months and i have called them multiple times reporting the same issue and also i've raised a complaint over excitel app but no one responded to it more over one of the employes of excitel called me and told me to make a payment where my internet wasn't working prior to that month onwards and said after making a payment is when they will resolve the issue so by trusting their words i made a payment and then still issue hasn't got fixed and no one responded. So they are just using false statements so to get payment from customer for what customer is not liable for, where still they haven't fixed issue.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Excitel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    629
    Pending
    0
    Resolved
    20
    Excitel Phone
    +91 11 3344 7788
    Excitel Address
    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020
    View all Excitel contact information