Excitel — cheap and clueless service. mtnl seems far better trust me!!

Address:

New Delhi, Delhi, 110027

I was excited by excitel's plans and switched from my current provider.
The main reason for switching is because my provider was mtnl (Yes mtnl) and obviously i was looking for better service.

Since 24th april my connection is totally messed up and excitel has not been able to even identify the problem. Similarly i had to make several calls to even make come and visit my place.

These were the precise reasons i ran away from mtnl, it seems mtnl is far better. At least there was a grievance cell with them. With excitel you can only grieve yourself.
Sorry state of broad band in the country.