Excitel — Connection termination

Iam writing this msg to inform You that your customer response is very pathetic and worst . Iam trying to get my refund from past one month and raised tickets number of times but has showed very poor quality response. I terminated my connection one month before but my refund still not credited to my account. I went to regional office also for request to come and take connection but left with jo answers. They are giving very bad excuses and stubborn and saying will not come for taking connection do whatever you want.

I kindly request you take action as soon as possible.

See attached images of tickets.for your reference

Ravikumar