Excitel — Customer service is very bad | |||
After a week my connection got installed. excitel staf[censored]nable to fix my wifi broad band and they took my wifi broad band, saying that he will get fix and return back and never came back. i am waiting for my wifi broad band device. i called to excitel customer care and spoke with durgesh, himanshu, vaishali but they disconnected my call after listening the query. next day i received welcome call of Bhawna and i told her same thing but she assure me for help and put me on hold but later on disconnected my call and never came back with solution. i am help less. and thinking what a rubbish service excitel is providing. Was this information helpful? | |||
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I opted excitell for its commitment to provide fast internet connection but dissapointment got instead of good service. Excitel claims to provide 10 Mbps speed but not fulfilled. Even our mobile net 2 mbps speed is far better than Excitel. Operator gave only fake commitments to resolve issue...I want. Justice
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