| Address: B-60, SECTOR-2, NOIDA | | Website: WWW.EXCITEL.COM |
1/5 Stars – Absolute Disaster: 7 Days No Internet, Zero Support (Ticket #[protected]
Excitel delivered a completely sucked-up service experience. My broadband failed on March 19, 2026 – 7 days of ZERO connectivity, crippling my business operations. Ticket #75865434 remains open with NO action despite daily follow-ups.
Customer support? Non-existent. Endless false promises: "Ground team en route" (never came), "Escalated internally" (no updates). Their refund denial for prepaid service is a joke – TRAI regulations demand better.
Country Head email ignored the outage facts. This isn't service; it's negligence causing real financial losses. Avoid Excitel at all costs – unreliable network, unresponsive team. Demanding full refund and termination. Do your business a favor: choose anyone else! Was this information helpful? | 
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