Excitel — Excitel not working /complaint against senior duty manager

Address:	New Delhi, Delhi, 100077
Website:	WWW.EXCITEL.COM

1) internet services (No prolongation)

2) customer service agent are giving false statements daily (Mr sachin, mr nizam,, etc etc) and
Not rectifying my problem saying resolving by another six to seven hours. It does get rectified but the other day same problem occurs.

3) daily loss of thousands as i am working from my home since 20 days to 25 days.

4) holding call lines for one hour, for forty five minutes daily to speak to duty manager.

5) asking for grace period as they have all records that internet is not working.

6) i need call back from senior officer /duty manager urgently.

7) they are not giving any complain numbers even

Regards
Harassed customer
Leena kaushik
[protected]/[protected]