Excitel — Excitel Refund not received

Excitel — Excitel Refund not received \| Pathetic service

S sandeep002jdsd May 10, 2022 May 10, 2022 This thread was updated on May 10, 2022

I applied for internet connection service from you and And I had paid 2000 rupees new connection charge But your area manager wasted my 1 month that the connection will be made today or tomorrow. At last, I had to get another company connection. When it comes to a refund, they told me to call customer care, and on calling customer care, the customer care person says that someone or the other will contact me and there was no callback. Till now it has been a month since all this is happening. The customer executive is saying that the refund issue is done, talk to the bank and the bank is saying that there is no transaction or provide transaction ID and no one is providing any transaction detail to me. Customer ID: [protected] Registered Phone: [protected] Was this information helpful? No (0) Yes (0)
Excitel customer support has been notified about the posted complaint. May 10, 2022 Updated by sandeep002jdsd I applied for internet connection service from you and And I had paid 2000 rupees new connection charge But your area manager wasted my 1 month that the connection will be made today or tomorrow. At last, I had to get another company connection. When it comes to a refund, they told me to call customer care, and on calling customer care, the customer care person says that someone or the other will contact me and there was no callback. Till now it has been a month since all this is happening. The customer executive is saying that the refund issue is done, talk to the bank and the bank is saying that there is no transaction or provide transaction ID and no one is providing any transaction detail to me. Customer ID: [protected]
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