Excitel — excitel - the worst ever.. pathetic

Address:New Delhi, Delhi, 110007
Website:Excitel. Com

Hello All,

It's been more than 7 days since my connection is not working at all. Evrery time call in CC they tell me wait for a day. And that day never came.

And about speed. I have 50 Mbps plan they every first month it has given the speed cuz they want you spend approx 2000 for a connection and they know after 1 month you won't go to take another connection so what they do is SLOW DOWN YOUR INTERNET SPEED.

Speed will never gonna be the same as it was in first month after purchasing computer connection.

Most pathetic customer service. You call in customer care they generate ticket. And nobody will come to check issue and without checking they send SMS your issue has been resolved.
Even after I called again but result same they said generate ticket. And automatically case closed.

Guys I will suggest everyone do not take Excitel connection most pathetic.

Regards
Shashi Kant Pandey
(Advocate)
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Excitel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    629
    Pending
    0
    Resolved
    20
    Excitel Phone
    +91 11 3344 7788
    Excitel Address
    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020
    View all Excitel contact information