Excitel — Internet connection is not working

Address:

Malaimet, Karwan, Hyderabad, Telangana

My username is viqarahmed73 and am not getting connection since 7 days they are keep telling me that they are updated my complaint but they are sleeping on the field work so as my internet. A month of service money has been taken but since 7 days i don't get the network issue resolved and i don't know how long they will take it to rectify the issue. They said their technician are working on it, but I must said that their technician is sleeping drunk or they don't have the right technician for their work.