Excitel — internet connectivity issue (promised service not provided

Address:	New Delhi, Delhi, 110075
Website:	www.excitel.com

I have been using excitel broadband services for internet usages.

I have very bad experience with the services, each month i have to raise a complaint for no connectivity issue, slow speed etc.
I can understand once in a month is possible due to any technical issue but multiple times does not make any sense.

Due to this problem i have faced many problem as whenever i have to work on internet and urgent requirement it does not work.

After complaining the issue it takes much time to getting fixed.

There is no prior information if there is any planned outage or technical fault in my area.

It's worse service provider.
Looking forward to get it fixed so that do not get a chance to raise the same issue again and again.

Thanks,
Guddu