Excitel — internet service-broadband

Address:	New Delhi, Delhi, 110059
Website:	my.excitel.com

This is Bhavana.I have taken a new connection of Excitel.The person named Shailendra came to start the service.There was a connectivity issue (net was coming and going), he reported error in my router and mentioned connectivity issue is due to this.Anyway, he created an open connection with the assistance of Excitel ISP person, which was working fine for 4 hrs and payment of 1320/- was made to him. .Since, I can't keep the connection open, he said it will be done the next day by him.I called Excitel ISP-person for the same in the morning, he came and set the password, but awsn't successful and marked issue in connectivity.He asked me to call the Excitel person-Mr. Shailendra Singh -his contact no- [protected] a.I called and this person just denied to come and check, moreover talked harshly.I called excitel customer care but despite of my new connection they are not taking quick action towards it.They are not at all active as they were active in providing connection.I will be thankful if I get quick help .