Excitel — Internet service provider | |||||
The worst service ever. I am on a 100mbps plan with excitel and i never get anything beyond 20-25 mbps. I have raised my concern with the excitel team numerous times over phone and their ticketing system. All they come back to me is “they’ve checked and fixed the issue”; “there was an issue with the line and it’s fixed now”; “we’ve forwarded the ticket to the local vendor” etc. Etc. To top it all, they close the ticket by themselves without even bothering to confirm with me whether the issue has been resolved or not. Pathetic service. Will never recommend. Was this information helpful? | |||||
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