Excitel — Internet / wifi connectivity problems

Divyanshu03

from Delhi, Delhi

Address:	New Delhi, Delhi, 110085
Website:	www.excitel.com

Worst wifi network i have ever seen, they claim to refund the first month amount (If we are not satisfied with the internet service) i called them thrice in my first month but never got hear any thing new than 'we are sending a technician at your place', but the technician never visted my doorstep. I haven't recharged my wifi for 19 days of discontinuation. Since, when i have recharged for my 2 month with them, in 14 days, yesterday was my fifth call to them stating that internet is not working, they still had their same pitch "we're sending a technician to check the problem", the technician is not here yet.
They even have stopped picking up the calls now.

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Comments

mskumar507

from Bengaluru, Karnataka

Excitel — Internet connection issue

I have internet connection with excitel broad band. from past 2 months. I have internet connection issue so i informed to Customer care ppl they said that it will be resolved in 24 hours but its almost 10 days there is no solution.When i am calling they are saying same again and again and they are not even ready to talk to customer about the issue.