Excitel — No connectivity since 7 days

I am one o[censored]r excitel broadband user from Agra. This is to inform you that the team which is handling operations in agra is the worst service team i have ever seen. I registered my complaint on 6th july on excitel app and since 6th july till today i had made numerous calls to the local team for the resolution but either they dont pick my number or when i call from another number they ask me to wait for few hours. This is what is exactly happening since last 6 days.
My only objective to text u is that u should know the service quality at the ground level is at this level.
Ticket Number[protected]

Ritesh Meharchandani
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