[Resolved]  Excitel — No Internet connection and customer support is worst

My ticket number is 5824293. Internet is not working and it's been almost 5 days. I am stuck with your company as I have already paid an amount for the next 7 months. I have very important work to do and not able to complete my office work. I have contacted your customer support many times and received only generic responses that our team is working on it. Please resolve the issue ASAP.

Hello I have been stick with no internet since 4 days and lots of work are left pending thanks to your service and your customer representative are kept us hanging by saying "we have forwarded your complain to the higher level", yet I don't see any action so far, plus I requested for the technician to look into the issue as they can properly pinpoint the cause and resolve it but no one came to see the issue.
So please either send the technicians or please provide me remaining amount for refund.

Ticket number is 6228161

Hey!! My ticket no is 6270150. Internet is not working since past 2 days. I face this type of issue regularly. in a months my internet conectivity goes for minimum 7, 8 days and my service provider is also not responding on this whenever i call to excitel customer support they said we are working on it but they do nothing i want technician support asap either plz give my rest amount of recharge