Excitel — No internet connectivity since 4 days and frequent disconnections before

Address:

South Delhi

I don't have internet connectivity since last 4 days. I had been facing multiple disconnections (2-3 hours daily) since over a month and have raised multiple complaints but no resolution yet and now since last 4 days connectivity has been lost entirely. Every time I call customer care they say someone will fix but no one visits. I even informed them I'll be switching to another ISP soon but no one bothers to fix the issue since I have already paid till September. They just want to take money and provide pathetic service afterwards.

Latest ticket number on Excitel: 3685321