Excitel — No internet from more than 48 hours

Hi, my name is ratan with excited I'd ratan_v91bv my internet is not coming from past 2days...i have send them multiple complaints via their app, their email helpdesk...every possible thing. They just have only one response it will be solved within 4 hours and then nothing happens...you complain again and then same response. I am working from home and suffering extremely. I have spend nearly 300 rs extra over mobile data to manage work from home. And they are so dishonest that you raise a request and they close it on their own saying the issue is solved...without even doing anything. Very disheartened and disappointed. How can a company like this is running is beyond my imagination.