Excitel — no internet from past 2 weeks

Address:	New Delhi, Delhi, 110055
Website:	www.excitel.com

I am using exictel’s internet and from the past two weeks i am facing issues with my internet connection. I have raised a complaint on their mobile app and also i tried mailing them, calling them but every time their customer care executives say something else. Once they told me my modem is not working properly, then they said the problem is with my connection which they will check and then again i called and they said that the problem is in my entire area. I asked my neighbours and it turns out their internet was working fine. Their customer service is pathetic.