| Address: | Karawal nagar, panchal vihar Delhi 94 |
I am a consumer of your wifi connection situated in karawal nagar, panchal vihar, Delhi 110094. Before fiber connection I was using the normal wifi plans it was a disaster that time and after getting your fiber connection as told by the provider and since the starting i had my whole wifi wires has changed and i faced packet loss every time and now it has been 4 days total since the wifi’s not available only at our area, as told by the provider it was to be fixed within 5 by the eveng on 19.09.2021 and it is not fixed until now 8 P.M 22.09.2021 and also calling they donot pick the call an when they do is after many calls and then they it will be fixed before 6 P.M and still I have not been able to use my wifi as it has not been fixed .
Kindly proceed my complaint to the concerned authority and fix my issue immediately.
Regards
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