Excitel — not responding for internet disconnection and unethical behaviour | |||||
Hi I have taken connection from excitel from last 2 months.In that 2 months, 1 month my internet is not working .If internet is working for 2 days, 4 days is not working.I registered complain through customer care, each time they are saying, it will take 24 hrs to resolved this issue, again call to customer care same reply from the customer care person .They are not bother about customer problem and they are getting angry while ask about the problem and telling that out technician will contact you and disconnect the call .Like this scenario happening 3 to 4 days than internet is coming.I am fed up with calling to their customer care people.Please don't go with excitel, if you are in Hyderabad. These customer service people name noorjahan, siva, subramanyam, kalyani, venkat, Nageswara etc.I forget their names .Every time some new people lifted my call and telling me we will fix your issue within 24 hrs, i dont know about previous person.I fed up please help me . Was this information helpful? | |||||
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after talking to customer support executive but we are not satisfied till now.
We have called 5 times to them but they did not solve our problems.